Business Sales

Top 5 Things Parents Looking For In a Kindergarten

Choosing the first step in the education of their children can be a stressful and exhausting process for parents. By understanding the parents’ needs, you can both improve and adapt to attract more parents and make them satisfied when choosing your academy.

Parents are extra careful when choosing their child’s first preschool. Safety and security are really important to them when making this choice. Hence, the parents will usually take their time to do a lot of research and check out different options.

By understanding what they are looking for in that process, you can stay ahead of the curve and give those parents the feeling that you are their best option for fulfilling those needs!

Let’s look at five things that parents are looking for when choosing a kindergarten!

1. Curriculum Program

When you’re planning your academic program, it’s important to know exactly what you want your students to achieve at each level.

A common mistake many schools make is sticking too closely to the textbook. What we mean is that you don’t want to solely depend on the program. Adding real-life stories and examples can make the materials more relatable and engaging. When the learning is interactive, the students will also learn better, as research has shown.

Sometimes, when teachers use the same teaching method for everyone, some students might struggle and be left behind. No parents want to see their child in that position, so, by using a variety of teaching methods or addressing these concerns, you can ease parents’ worries.

Pro tip: Parents often feel safer if they see their child’s teacher is an experienced one, especially has a background with different learning and teaching methods. So look for them when hiring!

Nowadays, parents like it when their kids are engaged in activities outside of regular classroom learning. This helps children to grow into better characters. It teaches them soft skills like how to get along with others and makes their bodies and minds stronger.

These are all parked under the term extracurricular activities. They can be all sorts of things like playing sports, reading books, playing board games, doing arts and crafts, celebrating festivals, or helping out in the community (you can find more examples here).

If you add some of these fun activities to your program, more parents will be interested in what you offer.

Extracurricular activities for preschools

2. Learning Environment

The environment plays a big role when talking about learning and parent decisions. Often, if the environment is not optimum, children will be closed off and won’t learn much, and parents will be discouraged from choosing that academy.

So what is considered a good environment for them?

  1. Active listening: Not only will they be more engaged, but you will also avoid filling up your board or dictating constantly, which can become tedious quickly.
  2. Tracking progress: Most parents love seeing their kid’s progress. Showing the learning progress in a fun and natural way will not only encourage the child but also make parents happy and proud.
  3. Giving a sense of safety: Kids spend a lot of time in school, away from home, which can be tiring and demotivating. Help them feel safe and comfortable, as this will improve both their learning and morale once they return home.
  4. Friendly approach: Constant rules can be discouraging for kids. Instead, cultivating an open-minded culture where the students are allowed to make mistakes helps to build confidence and a friendly environment.

3. Near or Far?

The location of a kindergarten is super important for parents. It’s all about making their life easier and safer for the kids. Parents like kindergartens that are close to home or work. Why? Because it means less time stuck in traffic and they can easily fit into their daily routines. Besides, in case of emergencies, they can get to the kindergarten promptly.

Plus, local kindergartens are awesome for kids as they get to hang out and make friends with their neighbors. It also helps the community bond, creating a more enjoyable childhood experience.

So, how can you make sure the parents find you? We recommend using the internet, especially local SEO. It helps you to be easily discoverable by the parents nearby your area. It’s like a treasure map for parents looking for kindergartens nearby. If they search ‘kindergarten near me’, your name would likely pop up on the front page. That’s crucial because most folks (59%) only check out the first page of results in a recent study.

So look into local and general SEO, as it can be a cost-effective tool in a competitive market.

Curriculum Program for Kindergarten

4. Value of Money

When parents choose a kindergarten for their kids, most of them are willing to spend money, but they want to make sure they’re getting good value.

They will look at various factors to ensure it’s worth the cost. This includes the teachers’ quality, the size of classes, how inclusive the school is, safety measures, after-school activities, and the review from other parents. Also, it’s crucial to maintain transparency about all expenses to build trust with the parents.

In short, parents aim to strike a balance between tuition fees and the quality of education their child receives. This should be the same for the academy. Different parents have different spending power, hence, understanding the financial background of your target audience and tailoring your offerings to them will make your effort of searching for new students more efficient.

5. Parent Communication

As parents are usually more concerned about their child in early childhood, they wish to be involved closely in their child’s growing process. Hence, they favor academy centres that provide timely and regular updates on their child.

Besides, communicating is also critical in maintaining a healthy relationship with parents. Both in person and online, by constantly updating and informing parents about school-related news, the progress of their child, or anything in between, you give them a sense of involvement. Which in turn, boosts parents’ satisfaction and keeps them sticking with your school.

More than ever, it’s important to keep your communication channel up to date with the trends. An estimated ¾ of parents use technology to be informed about their children as most parents nowadays are so used to getting on the internet and using digital devices.

Kindergarten Management System

6. Parent FAQ

Here’s a list of some frequently asked questions (FAQs) from parents. This will help you get ready:

  1. What is the daily schedule and routine?
  2. What is the fee structure?
  3. Is there a trial session or an open day?
  4. What is the policy for sick days and absences?
  5. What is the teacher-to-student ratio in a class?
  6. What are the qualifications of the teachers and staff?
  7. What are the safety and security measures in place?
  8. How does the school handle discipline and behavior?
  9. What is the school’s approach to parental involvement?

Final Thoughts

Parents don’t make their preschool choices lightly, so understanding their decision-making process is crucial for staying competitive.

Parents’ needs change with each new generation, so staying current with their expectations is vital. Besides addressing their concerns, consider incorporating technology, like a kindergarten management system, to streamline your center’s operations. Technology is increasingly common today, so adopting it early can give you an edge over your competition.

This not only simplifies your workload but also presents your center as modern and up-to-date. If you’re looking for the best kindergarten management system, explore AOneSchools!

School Management System

Business Sales

How to Convince Parents to Choose Your Learning Centre

In today’s fast-paced world, ensuring your child receives the best education is a top priority for parents in Malaysia. As a learning centre, you understand the importance of providing quality education, but capturing the attention of parents can be a challenging task, especially in a country with various options. 

The enrollment season in Malaysia is not just a period of academic choices; it’s a season of intense competition. Parents are bombarded with numerous options, often leaving them overwhelmed and uncertain. Many parents express initial interest but ultimately do not enroll their children, making the enrollment process more frustrating for business school owners.

This article will cover strategies to help you stand out and capture parents’ attention early in the enrollment season. By addressing common pain points and leveraging data-driven insights, you can ensure that your learning centre becomes the top choice for parents seeking the best education for their children. 

Let’s explore how to explore education in Malaysia and convince parents to choose your learning centre.

Understanding Parents’ Perspective

To understand parents’ perspectives, you need to start by empathizing with the concerns and aspirations of parents. Identify their specific needs and expectations in the education of their child. Some likely reasons parents could pull out their kids from your school include the quality of education, fees, curriculum, safety, etc.

If possible, you can conduct surveys to gain insights into parents’ preferences and work on improving whatever aspects you can.

Emphasize the Benefits of Your Program for Their Child

This is a strong point to consider if you want your academy to experience significant growth. Highlight the advantages of your program for their child, showcasing how it aligns with their educational aspirations. 

Present compelling success stories and testimonials from satisfied parents and students while providing clear information on the curriculum, teaching methods, and enriching extracurricular activities.

Parents are looking for the best education centre for their kids. The best education centre goes beyond the quality of education. Other important things to point out to parents include an accessible location, a quiet and safer environment conducive to learning, amazing facilities, etc.

Tips to attract parents to your academy

Build Your Online Presence

In today’s digital world, whether it is an education business or any other kind of business, you need an online presence to grow your business. The truth is that most adults spend hours going through their phones daily. This can be a good way to reach out to parents and let them know what you’ve got to offer.

How do you build your online presence? Establish a strong digital presence through a user-friendly, informative website; utilize social media platforms to engage with parents and share educational content; implement online advertising and SEO strategies to enhance visibility.

On your website or social media accounts, share positive reviews from other parents, showcase your students’ achievements, display your school environment, show accreditations (if any) that make your learning centre one of the best, and any other thing that will convince parents to choose your learning centre.

Offering Trial Classes or Open Schools

To tell parents and prospective students that you are confident in offering the best education, allow them to experience your teaching methods firsthand. This will eliminate any fears or concerns that may be related to the quality of education being offered at your education centre. 

Also, you can host open houses or virtual tours to showcase your facilities and faculty. Provide sample lessons or workshops to demonstrate the quality of education offered. The goal here is to display what you’ve got to capture the minds of parents and potential students.

How to convince parents to enroll to your school

Affordability and Financial Assistance

Ensure affordability and provide financial assistance options to ease parents’ concerns. Transparently communicate tuition fees, demonstrating competitive pricing. Showcase scholarship programs or financial aid opportunities, underlining your commitment to making quality education accessible. 

Offer flexible payment plans to accommodate various financial situations, allowing families to plan according to their means. By addressing financial worries, you not only demonstrate empathy but also reinforce your learning centre’s dedication to fostering a supportive and inclusive educational environment. This commitment to affordability can greatly influence parents’ decisions and make your centre a top choice for their child’s education.

Simplify Admission Process

Assuming you’ve convinced parents to enrol in your school, you wouldn’t want to mess things up with a complicated admission process. Streamline the enrollment process with a user-friendly online application system. EdTech companies such as AOneSchool can easily handle the admission process by creating an online enrollment form that is simple and quick to complete. 

You should have personnel to respond to parents’ questions both online and offline. In all, if you are looking for a school management system that covers things like a user-friendly online application system, minimizing paperwork and administrative hurdles to make enrollment hassle-free, etc., AOneSchools in Malaysia can handle them for you.

School Management System

Final Thoughts

Simplifying the admission process emerges as a crucial element in convincing parents to choose your learning centre. By understanding parents’ perspectives, emphasizing program benefits, building a robust online presence, offering trial experiences, addressing affordability concerns, and simplifying admissions, you can set your learning centre apart.

AOneSchools provides a school management system that makes administrative and class operations seamless and exciting. With AOneSchools, no more hassle in fee collection, most administrative processes are automated, class schedules and attendance can be easily managed, and many other educational products are offered by AOneSchool.

Simplifying the process not only reduces stress for parents but also demonstrates your commitment to providing a seamless educational journey for their children. In doing so, you can create a lasting impression and foster trust, ultimately increasing enrollment and establishing your learning centre as the preferred choice for parents seeking the best education in Malaysia.

Business Sales

How to Boost Student Enrollment with Current Student’s Parents

The start of a new enrollment year is just around the corner, and parents across Malaysia are on the lookout for the best learning centers for their children. For education centers, securing enrollment early is essential. One often-overlooked strategy that can yield remarkable results is engaging with your current students’ parents. They can be your most influential advocates. In this article, we’ll explore five proven methods for harnessing the power of parent engagement to boost student enrollment.

1. Establishing a Parent Ambassador Program

Your school’s most satisfied parents can be your most powerful marketing force. Consider creating a Parent Ambassador Program. Handpick parents who are genuinely engaged with your academy, possess credibility in their communities, have a wide network, and are genuinely passionate about your institution.

Happy parents are your best advertisement. They can spread the word about your academy like no one else. Encourage your Parent Ambassadors to share their positive experiences and promote your academy within their networks. Their personal endorsements can carry significant weight when potential new parents are making decisions.

2. Launching A Referral Marketing Campaign

Encourage your satisfied students and their parents to share their journeys within your academy. Collect testimonials and share them on your website. During public events, invite them to share their stories in person. Genuine experiences resonate with prospective parents.

Additionally, ask your current parents to provide honest feedback and reviews on various platforms like Google, Facebook, and other relevant sites. These online reviews not only boost your online presence but also influence potential families looking for the right academy.

Consider offering incentives to parents who participate in your referral marketing campaign, such as discounted fees, free workshops, or exclusive freebies. The gesture not only shows appreciation but also encourages active participation.

Referral Program for Schools

3. Collect Parent Feedback

Engaged parents are more likely to stay loyal and recommend your academy to others. To build a strong community, involve parents in significant decisions. Regularly seek their feedback, track their level of satisfaction, and implement changes based on their input.

When parents feel heard and see their suggestions being taken seriously, they develop a sense of belonging to your academy. They become stakeholders in their child’s education journey, which often translates into a long-lasting relationship.

4. Embrace Social Media

Today’s parents are active on social media platforms like Facebook and Instagram. To effectively reach and engage them, establish a robust social media presence. Regularly post informative content, updates, and relevant information.

Consider seeking consent to post pictures of students participating in various activities. Parents are more likely to engage with and share these posts on their own profiles, increasing your academy’s visibility among their social circles.

5. Update Your Communication Tools

In our digital age, most people, including parents, spend a substantial amount of time on their smartphones. It’s essential to adapt to this trend. Consider transitioning your reporting and announcement tools to mobile applications.

With smartphone penetration on the rise, providing parents with an easy-to-use mobile app can enhance communication, making it more convenient for parents to access vital information and stay connected with your academy.

Progress Report for Students

Final Thoughts

Actively engaging with parents can be a game-changer for boosting student enrollment in your academy. By implementing these strategies, you not only enhance parent satisfaction but also increase your academy’s visibility and credibility in the competitive education landscape. Remember, parents are your partners in success, and by involving them actively, you can secure enrollment and set the stage for a successful enrollment year ahead.

Business Finance

How To Announce Tuition Fee Adjustment To The Parents

There will probably be a time when an education business owner will consider raising tuition fees. This increase in tuition fees could result from inflation, the cost of administration, or a declining economy.

Nevertheless, whichever reason it is for raising tuition fees, knowing the right way to inform the parents is crucial, to prevent being questioned by the parents.

In this article, we will look at five strategies to implement a raise in tuition fees:

5 Tips On How To Inform Parents On A Raise in Tuition Fees

Tip 1: Give Advance Notice

Timing is crucial when informing parents about tuition fee increases. Ideally, parents should be notified at least 3 to 6 months in advance. This provides them with sufficient time to adjust their budgets and make the necessary arrangements.

However, it’s essential not to forget about the notification. Use multiple communication channels to remind parents periodically about the impending changes to ensure that it stays in their minds.

Inform Parents on Adjusting Tuition Fees

Tip 2: Explain The Reason For The Increase

Transparency is paramount when communicating tuition fee increases. Be honest and open about the reasons behind the decision.

Mention specific factors such as the need to pay staff members competitive wages, invest in staff training and development, or cover rising utility bills. When parents understand the rationale behind the increase, they are more likely to accept it.

Tip 3: Gradual Increases

Rather than imposing a large, one-off fee increase, consider raising tuition fees gradually. Small, incremental increases over time are often better received by parents as they are less burdensome.

This approach allows parents to adapt to changes more easily, reducing the shock of a sudden spike in expenses.

Tip 4: Offer Payment Strategies

To reduce the financial strain on parents, create flexible payment strategies or options. Offer incentives such as discounts for those who pay in advance for the entire term or opt for installment plans. Additionally, consider providing payment options such as credit card and e-wallet payments to enhance convenience and flexibility.

Utilizing a tuition management system can simplify fee payment processes and give parents more control over their payments. It can also provide a platform for parents to select their preferred payment options and monitor their payment schedules.

One of the top EdTech companies in Malaysia that can help with a tuition management system is AOneSchools. Working with AOneSchools will help to provide different payment options and also make for seamless tuition payment.

Multiple Payment Options for Paying Tuition Fees

Tip 5: Be Prepared For Questions

When informing parents about tuition fee increases, expect that they will have questions and concerns. Create an open forum for discussion and be ready to address their queries with empathy and understanding.

Provide clear and comprehensive answers to their questions, and offer solutions where possible. Assure parents that their concerns are valid and that you are committed to supporting them throughout the process.

Final Thoughts

Informing parents about tuition fee increases is a sensitive task that requires careful planning and execution. This is important for maintaining trust and transparency with parents.

By giving advance notice, explaining the reasons behind the increase, implementing gradual raises, offering payment strategies, and being prepared for questions, educational institutions can navigate this process effectively.

Leveraging a tuition management system can streamline the entire process, making it more transparent and convenient for both the learning centre and parents.

Ultimately, the key is to maintain open communication and ensure that parents feel heard and supported during this transitional period

Business Finance

5 Costly Mistakes Education Business Owners Always Make

Running an education business comes with its challenges, and avoiding costly mistakes is crucial for your success. In this article, we’ll delve into five common pitfalls that education business owners often fall into and provide actionable solutions to prevent them.

Mistake 1: Neglecting Budgeting and Forecasting

Budgeting and forecasting are essential tools for any education business and for any business. They provide you with a clear picture of your financial health and enable you to plan for the future. Consider another pandemic-level crisis hit us, we will face unexpected financial challenges due to the lack of a proper budget. By regularly reviewing and adjusting your budget, you can make informed decisions and prevent financial crises.

Solution: Develop a comprehensive financial plan that accounts for operational costs, staff salaries, marketing expenses, and potential emergencies. Regularly review your financial performance to ensure you’re on track.

Mistake 2: Mismanagement of Tuition Fees

Effective fee management and cash flow control are paramount. Failing to collect fees on time can impact the ability to pay staff and cover operational costs. This might lead to cash flow disruptions and hinder your operations. Implementing an automated payment system like AOneSchools can streamline fee collection and ensure a steady cash flow.

Mistake 3: Neglecting Student ExperienceData-Driven Decision Making

Focusing solely on curriculum and neglecting the overall student experience can lead to dissatisfaction and attrition. Some education businesses in Malaysia overlook the importance of creating a supportive and engaging learning environment.

Solution: Prioritize student engagement through interactive learning materials, personalized support, and extracurricular activities to foster a positive learning experience.

Mistake 4: Neglecting Digital Marketing

In the digital age, neglecting online marketing can hinder your business growth. Many education businesses in Malaysia still rely solely on traditional marketing methods. However, the online landscape offers a vast audience to tap into.

Solution: Embrace digital marketing strategies such as social media advertising, content marketing, and search engine optimization (SEO) to reach a wider audience and boost your brand visibility.

Mistake 5: Underestimating the Power of Technology

Many Malaysian education businesses hesitate to adopt technology, fearing high costs or complexity. However, not leveraging technology can hinder operational efficiency and student engagement.

Solution: Embrace EdTech solutions like AOneSchools Management System to automate administrative tasks, enhance communication, and streamline operations, ultimately saving time and resources.


Avoiding these common mistakes can set your Malaysian education business on the path to success. Embrace digital marketing, leverage data, harness technology, enhance student experience, and practice solid financial planning to drive growth and sustainability. By learning from these pitfalls and implementing effective solutions, you can ensure a prosperous future for your education venture.

Consider embracing innovation, utilizing technology like AOneSchools, and prioritizing the well-being of students and staff to create a thriving learning environment. 

Get your free demo today and let your learning centre thrive with AOneSchools!

School Management System


How to Manage Seasonal Fluctuations in Student Enrollment

Student enrolment is a dynamic aspect of any education business. The number of students attending your classes can vary due to a range of factors, from changing seasons to economic conditions. As an education center owner, it’s crucial to develop effective strategies to manage these fluctuations and ensure the stability of your business.

Enrolment fluctuations are a common challenge for education businesses. The flow of student numbers can impact your revenue, staffing, and overall business operations. In this article, we will delve into strategies to handle these fluctuations, ensuring your education centre’s resilience and success.

Understanding the Causes of Fluctuations

  1. Seasonal Factors: Many education centres experience seasonal shifts in enrolment. For instance, during school breaks, enrolment might dip as families go on vacations. Conversely, you might see an influx of students during exam preparation periods.
  2. Economic Conditions: Economic downturns can impact families’ disposable income and their ability to afford supplementary education services.
  3. Changes in Curriculum or Offerings: If you introduce new courses or change your curriculum, it could attract new students or cause existing ones to reconsider.
  4. Competition in the Market: The presence of new education centres or alternative learning options can influence student choices.

How to Increase Student Enrollment

Strategies for Handling Fluctuations

  1. Implementing Flexible Staffing: To manage fluctuating student numbers, consider hiring part-time or temporary staff. Cross-train your employees to handle multiple tasks during busy periods. Example: Employs part-time instructors during peak enrolment months to meet the increased demand for summer art workshops.
  2. Diversifying Revenue Streams: Offering specialized workshops or collaborating with other education businesses can provide alternative income sources. Example: partnering with a local cultural center to offer joint language and cultural immersion programs, attracting a wider audience.
  3. Effective Marketing and Promotion: Targeted advertising and a strong online presence can help attract new students during low-enrolment periods. Example: utilise social media platforms to showcase success stories and engage parents through informative webinars, boosting enrolment during traditionally slow months.
  4. Creating Contingency Plans: Develop contingency plans for low-enrolment scenarios. Having emergency funds and alternative marketing strategies in place can help cushion the impact. Example: set aside a portion of your profits to create an emergency fund, ensuring financial stability during lean months.

Building Strong Relationships with Students and Parents

  1. Maintaining Open Communication: Regularly communicate with parents about upcoming programs, changes, and improvements. For example: send out monthly newsletters to parents, keeping them informed about new courses and upcoming events.
  2. Providing Exceptional Customer Service: Delivering outstanding service fosters loyalty and encourages word-of-mouth referrals. You may offer personalized progress reports to parents and students, showcasing their commitment to individualized learning journeys.
  3. Responding to Feedback and Concerns: Address concerns promptly and make improvements based on feedback to maintain parent satisfaction. For example, actively seeks feedback from parents and adjusts teaching methodologies based on their suggestions.

Build Strong Teacher-Parents Relationship


Managing fluctuations in student enrolment requires a combination of strategic planning, adaptability, and proactive decision-making. By understanding the causes, implementing effective strategies, and utilizing data-driven insights, education centre owners can navigate these challenges successfully. Building strong relationships with students and parents further strengthens your education centre’s reputation and stability, ensuring a thriving and resilient business.

In order to predict the situation precisely, it’s important to utilize technology like AOneSchools, to organize your operations data and centralize it in one place. 

Get your free demo today and let your learning centre thrive with AOneSchools!

School Management System

Business Finance

Stop Overspending on These 5 Things for Your Learning Centre

In the fast-paced world of education, managing finances efficiently is paramount for sustainable growth and success. Overspending on various aspects of your education business can drain resources, hinder growth, and impact overall profitability. In this article, we’ll identify common areas where education businesses tend to overspend and provide actionable strategies to reign in unnecessary expenses.

Overspending can sneak into different corners of your education business, often without you even realizing it. Let’s explore some of the key areas where you might be overspending and learn how to tighten the financial reins.

1. Excessive Marketing and Advertising

While effective marketing is crucial, overspending on extravagant campaigns can strain your budget without guaranteed results. Instead, focus on targeted marketing efforts that resonate with your target audience. For instance, consider harnessing the power of social media platforms and personalized email campaigns to reach potential students and parents.

2. Unused or Redundant Resources

Maintaining underutilized resources, such as excess classroom space or equipment, can lead to wasteful spending. Conduct regular assessments to determine if certain resources can be repurposed or scaled down. For example, if you find that a particular classroom is consistently underused, consider transforming it into a versatile learning hub,  repurposing it for other activities, or renting it out to gain extra revenue.

Education Business Cash Flow

3. Inefficient Administrative Processes

Time-consuming manual administrative processes can lead to increased labor costs and reduced efficiency. Embrace automation tools like AOneSchools Management System to streamline tasks like student enrollment, attendance tracking, and payment processing. By automating these processes, you free up valuable time and reduce the risk of errors.

4. Overstaffing and Labor Costs

Maintaining a larger workforce than necessary can strain your budget. Evaluate staffing levels regularly and ensure roles are aligned with actual needs. For instance, consider cross-training employees to handle multiple responsibilities, allowing you to optimize labor resources.

5. Unplanned Expansion and Growth

Rapid and unplanned expansion can strain financial resources and lead to overspending. Prioritize strategic growth planning that considers market demand, resource availability, and operational feasibility. For example, if considering opening new branches, conduct thorough market research and feasibility studies.


By identifying and curbing overspending in these key areas, education business owners can unlock the potential for sustainable growth, improved profitability, and enhanced student experiences. With a strategic approach to financial management, you’ll be better equipped to invest resources where they truly matter and create a thriving education business.

You should embrace innovation, utilize technology like AOneSchools, and prioritize the well-being of students and staff to create a thriving learning environment. 

Effective management lays the foundation for a successful and influential learning centre.

Get your free demo today and let your learning centre thrive with AOneSchools!

School Management System


How To Manage Your Learning Centre Effectively?

To ensure the growth and success of your learning centre, it is important to ensure your management and operations are effective. 

As an education business owner, you have to face various challenges in running your learning centres every day. From miscellaneous administrative tasks to creating a positive learning environment for your students and handling all the stress from the parents.

Hence, we will explore essential strategies to ensure efficient management and enhance the overall performance of your learning centre in this article.

1. Set Clear Goals and Objectives

To effectively manage your learning centre, start by setting clear and achievable goals.

Define the mission and vision of your centre, and outline specific objectives such as increasing student enrollment, improving academic performance, and enhancing operational efficiency. Having well-defined goals will provide a roadmap for your centre’s success and guide your decision-making process.

When the goals are transparently communicated to your staff and teachers, it provides clarity and direction for your entire team. Your staff would know exactly what is expected of them and can direct their efforts towards specific tasks and areas for improvement.

This clarity not only increases productivity and efficiency but also boosts motivation and commitment among teachers.

So, setting clear goals and objectives not only benefits the educational center’s growth and success but also nurtures a supportive and thriving environment for the admin, teachers, other team members and even students.

setting business goals for education centre

2. Enhance Communication and Engagement

Effective communication is the backbone of successful learning centre management. 

Every learning centre must establish clear channels of communication with parents, students, and staff. Here technology comes into play.

Now it’s easier than ever to have clear communication, and yet many educational centres fail to do so.

If you want to avoid failure in this aspect, implement AOneSchools. It is the best school management software you can use to send automatic reminders to parents and teachers.

You will use only one software program to exchange messages, share and gather information, and enhance communication and engagement.

If you want to make sure you choose the right management system for your business, check out our guide, where we explain the process step by step.

3. Manage Finances Effectively

Financial management is crucial for the sustainability of your learning centre, but probably the least favourite one.

To properly manage your finances, you need to create a detailed budget and monitor expenses and revenue regularly. It’s important to constantly look for opportunities to optimize costs without compromising the quality of education. 

One of the biggest differences you can make in your financial management is your investment in technology. Don’t be afraid to embrace technology to streamline administrative processes, optimize operations, and reduce manual paperwork.

And we have some great news! AOneSchools can help you with that as well. 

AOneSchools offers features for tracking student payments and creating business reports.

By implementing AOneSchool software, you can save more money and time.

Financial management for education business

4. Utilize Data for Informed Decision Making

We need correct and organized data to make business decisions.

With AOneSchools at your fingertips, you can efficiently track and manage all financial transactions, expenses, and revenue streams on one centralized platform.

This enables you to access real-time financial data and generate insightful reports effortlessly. By utilizing data analytics, you can identify trends, spot potential issues, and make proactive adjustments to ensure your center’s financial health remains robust.

Educational centres face many challenges, but utilizing relevant data shouldn’t be one of them.

5. Organize Administrative Processes

Streamlining administrative tasks is essential for running a learning centre smoothly. To successfully do it, you must create organized processes for student enrollment, attendance tracking, and invoicing.

What’s more, technology can also help you with administrative tasks!

AOneSchools can automate these tasks, saving time and effort. By implementing AOneSchools, administrative workers can easily access and manage student data, attendance records, academic progress, and communication with parents and staff in real-time. 

The automation of administrative processes leads to significant time savings for both administrative workers and owners. Manual tasks such as data entry, report generation, and fee collection are streamlined, reducing the administrative burden and freeing up time for more strategic and value-added activities.

Adopting a cloud school management system empowers you to operate more effectively. It also allows you to focus on delivering exceptional educational experiences to students and making plans for the future.

Reduce administrative tasks in learning centre


By implementing these strategies, education business owners can effectively manage their learning centres, create a positive impact on student’s lives, and achieve long-term success.

You should embrace innovation, utilize technology like AOneSchools, and prioritize the well-being of students and staff to create a thriving learning environment. 

Effective management lays the foundation for a successful and influential learning centre.

Get your free demo today and let your learning centre thrive with AOneSchools!

School Management System


Starting Your Own Education Business Vs. Franchising: Which Is Better?

Education remains one of the fastest-growing sectors in Malaysia. This is tied to the increasing demand for academic improvement and a growing interest among working adults to acquire new skills.

Gone are the days when you only had one option for starting an education business: starting from scratch. Today, there is education franchising, which gives interested parties the opportunity to tap into an already successful business model.

A lot of debate has been raised on which is better: starting your own education business from scratch or franchising. While both business models are special and unique in their ways, choosing the right one could boost business growth and set you on the path to success.

To help you make an informed decision, we will go through what education franchising is all about and look at its pros and cons. We will also look at what it takes to start from scratch and the stumbling blocks that could limit your growth.

The Concept of an Education Franchise

Understanding the concept of education franchises will give you a clear picture of this business model. Let’s look at what an education franchise is all about.

What is an Education Franchise?

In simple terms, an education franchise is a business model in which an individual or organization is granted to operate their own branch under an established and successful education business. This allows the franchisee to benefit from the brand reputation, curriculum program, support, and system provided by the franchisor.

In Malaysia, you can find a range of education franchises to choose from. The most popular ones include preschools, tuition centers, and international school franchises. While these franchises mainly focus on academics, there are also other types of education franchises such as adult education, language centers, and enrichment centers offering programs in areas like music, coding, art, and more.

Understanding the Key Elements of a Franchise Agreement

A franchise agreement is a contract that legally binds the business relationship between a franchisor and the franchisee.

  • A franchisor is the owner of the business, willing to sell a franchise to interested entrepreneurs.
  • A franchisee is an individual or organization granted the right to operate a franchise business.

The agreement outlines the terms and conditions under which the franchisee can operate the franchise business. Below are the key elements of a franchise agreement:

  1. Brand Usage: The agreement specifies the rights granted to the franchisee to use the franchisor’s brand name, trademarks, logos, and other intellectual property.
  2. Franchise Fees and Royalties: The agreement should outlines the fees and payments that the franchisee is required to pay to the franchisor. These may include an initial franchise fee, ongoing royalty fees, advertising fees, and other charges. 
  3. Business Operations: The agreement sets forth the standards and guidelines that the franchisee must adhere to in operating the business. This includes operational procedures, quality control measures, and compliance with the franchisor’s brand standards.
  4. Training and Support: It details the training and support programs provided by the franchisor to the franchisee. This may include initial training, ongoing support, marketing assistance, and access to proprietary systems or technologies.
  5. Term and Renewal: It specifies the duration of the franchise agreement and any renewal options available to the franchisee. The agreement may also include provisions for termination or non-renewal under certain circumstances.

It could be customized to include other information that suits both parties and provides a better working relationship. It is important for both parties to thoroughly review and understand the franchise agreement before signing.

Pros and Cons of Education Franchise

Pros and Cons of Education Franchising

Just like every business model, the franchise business model has its pros and cons. Let’s take a look at the benefits and downsides of education franchising.


  • Brand Awareness: Joining an education franchise allows you to benefit from the reputation and recognition of a well-known brand. This can help you attract customers and gain their trust more easily. 
  • Training and Support: Franchisors usually provide comprehensive training and ongoing support to franchisees. This may includes assistance with operations, marketing, staff training, curriculum development, and more.
  • Network and Collaboration: Joining an education franchise gives you access to a network of fellow franchisees who can share experiences, seek advice, and best practices that can foster growth.
  • High Success Rate: Education franchises often come with a proven business model that has been successfully replicated multiple times. This can minimize the risks associated with starting a new business from scratch and increase your chances of success.


  • Fees and royalties: Franchise opportunities usually require an initial investment, including franchise fees, equipment, and other startup costs. It can be expensive especially for those branded franchises. These fees can impact profitability and require careful financial planning.
  • Lack of Flexibility: Franchise agreements often come with strict guidelines and operating procedures that franchisees must follow. This limits the freedom to make independent decisions and implement unique approaches.
  • Dependence on Franchisor: As a franchisee, your success is closely tied to the performance and reputation of the franchisor. Negative publicity or issues with the franchisor can affect your business’s reputation and success.

Now, let’s look at starting your education business from scratch.

Starting your Education Business from Scratch

Tuition Centre Business in Malaysia

Starting your education business independently from scratch is quite different from franchising in that you are responsible for all the policies. You need to develop a clear vision and mission, choose a niche, and identify your target audience.

You also need to draw out a solid business plan to guide you as you progress in your journey. Your business plan should include things like your objectives, strategies, and financial projections.

Nevertheless, one of the good things about starting an independent education business is the freedom that comes with it. You have the freedom to design innovative teaching methods and curricula tailored to the audience’s needs. You also have the flexibility of setting schedules, pricing, and choosing the mode of teaching (whether online or offline).

While starting an education business from scratch can be challenging, dedication and commitment are two keys to creating a meaningful impact in the education industry.

Pros and Cons of Starting Own Education Business

Below are the pros and cons of starting an education business from scratch:


  • Creativity and Freedom: Starting your own education business allows you to have complete control over the vision, mission, and curriculum of your centre. You have the freedom to implement innovative teaching methods and create a unique learning experience tailored to your target audience.
  • Flexibility: As the owner, you have the flexibility to adapt and respond quickly to market changes, student needs, and industry trends. This agility can give you a competitive edge and enable you to stay ahead of the curve.
  • Personal Branding: Building your education business from scratch allows you to establish your personal brand as an educator or expert in a specific field. This can enhance your credibility and attract students who resonate with your approach to education.
  • Potential for Higher Profit Margins: By starting your own business, you have the opportunity to earn higher profit margins compared to being a franchisee as you don’t need to pay franchise fees. You can set your pricing structure and manage expenses to maximize profits.


  • Brand Recognition: Establishing credibility and reputation can be a time-consuming process for startups. It may take time to establish your reputation in the market and attract a steady flow of students.
  • Operational Challenges: Managing all aspects of the business, including administrative tasks, student enrollment, curriculum development, and staff training, can be overwhelming for a new education business owner.
  • Lack of Support and Guidance: Unlike a franchise, where you receive support and guidance from the franchisor, starting your own business means you have to figure things out on your own. This can be daunting, especially for first-time entrepreneurs.
  • Longer Time to Break Even: It typically takes longer for startups to break even and start generating profits compared to established franchises. It requires patience and financial stability to sustain the business during the initial phase.

Starting your own education business from scratch offers the advantage of creative freedom and personalized branding. However, it requires careful planning, dedication, and a clear understanding of the education industry in Malaysia in order to succeed.

Starting from Scratch or Franchising: Making the Decision

When deciding between starting your own education business from scratch or opting for a franchise, there are a couple of things to consider.

  • Make a careful evaluation of your specific goals, resources, and circumstances
  • Consider your long-term vision for the business and whether it aligns with the limitations and expectations of a franchise model.
  • Assess your financial capabilities, as franchises often involve upfront costs and ongoing royalties.
  • Evaluate your industry knowledge and experience; starting from scratch allows for creative freedom, while franchising offers an established framework
  • Reflect on your personal preferences and whether you prefer autonomy or the support of a franchise network.
  • Lastly, before opting for an education franchise, research the franchise’s reputation, success rate, and level of support it provides.

Having said all, deciding on either starting from scratch or franchising boils down to a comprehensive analysis of your goals, expertise, financial situation, and personal aspirations to make an informed decision that sets you up for success in the education business.


Whether you choose to start your education business from scratch or opt for a franchise, operation management is what matters most. Education management can be really challenging, especially if you still rely on manual data tracking and hiring admin to do so!

Thankfully, technology has made it easeir for proper education management. You can employ an education management system that helps relieve the burden of manual data tracking and gain useful business insgiths to make informed decisions.

School Management System

AOneSchools Management System is a proven and trusted EdTech company that helps more than 2,000 education businesses in Malaysia and other Southeast Asian regions. We are known for streamlining administrative tasks and boosting the overall performance of the education business. Book a Free Demo with us now to learn more!

Business Product

How to Identify and Avoid EdTech Scams

Are you considering adopting EdTech solutions like a school management system, learning management system, or student information system to automate processes in your learning centre? Be aware that there are scam companies in the EdTech industry as well, just like every other business!

We’ve heard from several education business owners about how they were scammed by fake EdTech companies. Hence, we have prepared a guide to help you identify and avoid education software companies that are fraudulent.

Without delay, let’s explore the warning signs to watch out for when dealing with EdTech scam companies.

6 Red Flags of EdTech Scam Companies

To protect yourself from falling victim to EdTech scams, look for the following six warning signs before purchasing any EdTech solutions.

1. Lack of Transparency

Before you decide to work with an EdTech company to enhance your education business, make sure the company is upfront and clear with its information. Scam companies often provide inconsistent or vague details to the public, and beware of those who tempt you with extremely low prices to divert your attention from their questionable actions.

Take your time to examine their website and look for any contradictions in the information provided, like their company address or contact info. Be cautious if their contact details are missing or if they use generic email accounts like hotmail or yahoo. A legitimate school management system company will have a visible online presence with consistent and clear information across its online platforms.

2. Lacking Legal and Regulatory Compliance

Even if you have checked that the EdTech company you plan to work with has an online presence, presents consistent information, and contact details, it’s important not to stop there. You want to make sure that the company is legal and follows all the rules and regulations.

To operate as an EdTech solution provider, companies must obtain licenses and certifications. Verifying the legal status of a Malaysian business can be done through the SSM website. Also, take the time to read the company’s About Page to gather information about its history, certifications, and compliance with regulations. Another way to determine the reliability of an EdTech company is to look at affiliations with reputable industries.

3. Fake Reviews and Feedback

When you’re making a decision, it’s important to consider reviews and feedback from others. Before choosing a school management system provider, check platforms like Google Reviews, Facebook Reviews, or Capterra for feedback about the company.

If there are many negative reviews from customers, it’s likely a sign of a bad company. However, scam companies are getting smarter at faking reviews, so be cautious of short or one-word reviews such as “excellent”, “amazing”, “I like it”, etc. One good way to distinguish authentic reviews from fake ones is that they are usually detailed and sincere.

You can also ask the other education business owners for recommendations and feedback. They might know legitimate EdTech companies to work with.

Fake business review

4. Signing Contracts and Agreements

To protect yourself from being scammed by an EdTech company, it’s important to sign contracts and agreements carefully. Take your time to read and understand the important points before signing. Don’t rush into signing if you’re not clear about something.

If necessary, seek legal advice to ensure you fully understand the terms. Pay attention to clauses related to data privacy, intellectual property rights, and termination terms. Scam companies are skilled at using tricky language in contracts to deceive customers.

5. Implementing Data Security Measures

When searching for a reliable and trustworthy EdTech company to provide a school management system, it’s important to select one that prioritizes data security. Many fraudulent companies don’t take their customers’ data security seriously and neglect to implement data protection policies.

In Malaysia, data protection is primarily governed by the Personal Data Protection Act 2010 (‘PDPA’), which aims to safeguard personal data by imposing obligations on data users and granting certain rights to individuals regarding their personal data.

Considering the prevalence of cybercrime in today’s digital landscape, it is crucial to partner with a company that complies with the stated act and makes significant efforts to safeguard the privacy of its client’s data.

How to avoid digital scams

6. Poor or Non-existent Customer Support

The level of customer support provided by a company can reveal a lot about its quality. When adopting digital solutions, the beginning stage is crucial to determine whether the implementation will be effective and successful. However, this stage can be challenging as it involves learning new systems and reforming new workflows. It also affects all stakeholders, including students, parents, teachers, and admin. Hence, proper guidance and support are necessary to ensure everyone is on the same page.

Reputable software companies recognize the importance of timely and effective customer support. If an EdTech company lacks support channels, it’s advisable to avoid them.


Sticking to the six warning signs discussed in this article will help you avoid EdTech scams. Your main objective in adopting EdTech solutions is to enhance your educational businesses. Hence, it’s important to partner with reputable education software companies like AOneSchools.

With the AOneSchools school management system, education businesses are able to simplify administrative tasks, thus improving productivity. Book a free demo with us to learn more about how we can assist you!